Shipping & Returns
Our Shipping Policy
You can trust that your order will be quickly processed and safely delivered. We make every attempt to ship within 48 hours, but larger orders or orders placed during November and December may require additional time. If you'd like to know the estimated shipping time before you place your order, call 812-367-2500
or email firstname.lastname@example.org
Orders requiring more than one package will only incur one shipping charge. We can ship products anywhere in the United States using the USPS or UPS. Our shipping charges are determined by the total weight of your order.
We offer free shipping on orders over $100, for orders in the continental United States. Your shopping cart total must be $100 before any taxes, fees or discounts. The option for free shipping will not appear until your subtotal is $100. Your free shipping order must be sent to one address.
We will ship to anywhere in the United States, including military addresses. We would be happy to ship to other countries. Please email us with your requests. (email@example.com
Monastery Gift Shop is not responsible for:
- Lost or damaged packages in the mail, once the package has shipped. USPS and UPS will be responsible for the packages once the package is shipped. Please contact your local post office or UPS customer service for the location or concerns regarding your lost, stolen or damaged items.
- USPS or UPS shipping delays.
- Returned packages due to incorrect shipping address information provided.
- Refused deliveries by recipient.
Please contact us if you would like to discuss alternate shipping options. (Phone: 812-367-2500
, Email: firstname.lastname@example.org
Gift shop hours: Monday thru Thursday: 10 a.m. to 4:30 p.m., Friday and Saturday: 10 a.m. to 6 p.m., Sunday: Closed
Ferdinand is on Eastern Time
Our Return Policy
If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty (30) days of the purchase date will be credited in the same form as the original payment type. The original shipping and handling charges are not refundable. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please mail your package in a prepaid, insured, traceable method to the address below.Monastery Gift Shop
840 E. 10th Street
Ferdinand, IN 47532
All sales are final on bakery and clearance items.
Please call the gift shop (812-367-2500
) if you have any questions.